Frequently Asked Questions

Everything you need to know about your eskiin beauty journey.

Are eskiin products suitable for sensitive skin?

Yes, our formulations are dermatologically tested and prioritize clean, non-irritating ingredients to ensure they are gentle yet effective for all skin types, including sensitive skin.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.

Is eskiin a cruelty-free brand?

Absolutely. We are committed to ethical beauty, meaning none of our products or individual ingredients are ever tested on animals.

What is your return policy?

We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return the product within 30 days of delivery for a full refund or exchange.

How can I track my order?

Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress in real-time.

Are your product containers recyclable?

Sustainability is core to eskiin. Most of our packaging is made from recyclable glass or BPA-free recycled plastics. Please check the bottom of your specific product for recycling symbols.